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"They hired outstanding people whenever and wherever they found them, often without any specific job in mind." (p. 42)
In essence, they understood that character, personality, and motivation are indispensable qualities. Skills and duties can be taught. Information can be shared. But "the core" of a person cannot be changed.
For example, if they were looking for a business executive, they didn't necessarily hire someone with an MBA and 10 years of experience. Instead, they hired people who were charismatic, hard-working, determined, commited, communicative, and professional.
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